Ciena offers certifications in two categories:
- Optical Communication Certification (OC Certification)
- Ciena Routing and Switching Certification (CRS Certification)
Certification Levels
Optical Communications Certification Exam Path Guidelines as follows:
Course Level | Requirements for (Pre-Assessment for OC-A) | Requirements to attempt the Associate Level Exam (OC-A) | Requirements to attempt the Professional Level Exam (OC-P) | Requirements to attempt the Consultant Level Exam (OC-C) |
Requirements | No prerequisites required.
| Pre-Assessment for OC with 90% or more grade on the first attempt OR Instructor-led (OC-A ILT) training OR OC-A WBT (e-learning) course
|
OC-A Certified + Instructor-led (OC-P ILT) training
(OC-P Certification requires the candidate to be OC-A Certified)
|
OC-A Certified + Instructor-led (OC-C ILT) training
(OC-C Certification requires the candidate to be OC-A Certified)
|
Rewards of completion | Direct Access to the exam | Certificate of completion + Digital Badge | Certificate of completion + Digital Badge | Certificate of completion + Digital Badge |
Ciena Routing and Switching Certification Exam Path Guidelines are as follows:
Course Level | Requirements for (Pre-Assessment for CRS-A) | Requirements to attempt the Associate Level Exam (CRS-A) | Requirements to attempt the Professional Level Exam (CRS-P) | Requirements to attempt the Consultant Level Exam (CRS-C) |
Requirements | No prerequisites required.
The pre-assessment is not required for the CRS-A course. However, a candidate must pass the CRS-A pre-assessment on their first attempt if they wish to skip attending the CRS-A course and take the CRS-A exam instead. | Pre-Assessment for CRS with 90% or more grade on the first attempt OR Instructor-led (CRS-A ILT) training OR CRS-A WBT (e-learning) course
| CRS-A Certified + Instructor-led (CRS-P ILT) training
(CRS-P Certification requires the candidate to be CRS-A Certified)
| CRS-A Certified + Instructor-led (CRS-P ILT) training
(CRS-C Certification requires the candidate to be CRS-A Certified)
|
Rewards of completion | Direct Access to the exam | Certificate of completion + Digital Badge | Certificate of completion + Digital Badge | Certificate of completion + Digital Badge |
Certification Features
- Learning Options:
- Web-based (self-paced): Available for Associate-level certifications only.
- Instructor-led (virtual or in-person): Available for all levels (Associate, Professional, Consultant).
- Pre-assessment Exams: Free online pre-assessment exams are available for Associate-level certifications. Passing with 90%+ on the first attempt allows learners to bypass the course and purchase the certification exam.
- Certification Validity:
- Certifications are valid for three years.
- Learners can purchase and pass the applicable exam for recertification before expiration.
- Expired certifications require purchase and completion of the course and applicable exam, and passing the applicable exam.
- Exam Attempts: Each exam purchase includes two attempts. After failing twice, learners must re-purchase the course and exam.
- Materials: Learners receive electronic guidebooks; hard copies are available at an additional cost.
- Badges and Certificates: Upon passing an exam with 80%+, learners receive a digital badge and downloadable certificate.
Learning Delivery Options
- Web-based Associate Certification Courses:
- Self-paced format for Associate-level certifications.
- Includes access to courseware and exams.
- Private/Dedicated Instructor-led Training:
- Structured virtual or in-person classes for up to 12 learners.
- Requires scheduling and roster submission.
- Public/Seat-based Instructor-led Training:
- Virtual classes for individual learners.
- Limited to 12 learners per session.
Responsibilities
Ciena Responsibilities:
- Provide access to course materials, exams, and certifications.
- Issue badges and certificates upon successful completion.
- Schedule and manage instructor-led sessions.
Customer Responsibilities:
- Register accounts on Ciena's portals.
- Limit portal access to authorized learners.
- Protect user credentials and comply with course guidelines.
General Terms
- Proprietary Content: Ciena training materials are copyrighted and cannot be replicated or distributed without permission.
- Payment Terms: Payment is due within 30 days of invoicing.
- Modifications: Customers can swap courses for equal or lesser value if the course has not been launched or attended. Refunds are not allowed.
- Reperformance: Customers dissatisfied with services can request reperformance within 48 hours of identifying nonconformities.
Rescheduling and Cancellation Fees
- Private/Dedicated Instructor-led Training:
- More than 20 business days: No fee.
- 15–20 business days: 25% fee.
- 6–14 business days: 50% fee.
- 5 or fewer business days: 100% fee.
- Public Virtual Sessions:
- More than 10 business days: No fee.
- 3–10 business days: 25% fee.
- 2 or fewer business days: 100% fee.
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