• My.Ciena portal does not support Internet Explorer, you must use another internet browser such as Chrome or Firefox. 
  • For My Ciena Portal login assistance, please email extranetsupport@ciena.com.  


To login to Ciena Learning directly from the My Ciena Portal:


  1. Go to https://my.ciena.com/ and either login or create a new account. NOTE: My.Ciena account creation can take up to 72 hours.
  2. In the top right drop down menu for Connect To, select Ciena Learning.

 


Alternatively, you can also  go to the Ciena Learning site to login:

  1. Go to https://learning.ciena.com and click the Login button on the top right. 
  2. On the login screen, click the button for either the Customer Portal or the BizConnect Partner Portal.
  3. Enter your portal user id and password on the My Ciena  login screen.  If you don’t have a portal account, please create an account to access Ciena Learning.
  4. In the top right drop down menu for Connect To, select Ciena Learning.