- My.Ciena portal does not support Internet Explorer, you must use another internet browser such as Chrome or Firefox.
- For My Ciena Portal or Ciena Partner Network login help, please email firstname.lastname@example.org.
- For Ciena Learning help or questions, please create a new Ciena Learning Support ticket.
To login to Ciena Learning directly from the My Ciena Portal:
**Please clear your cache and cookies**
- Go to https://my.ciena.com/ and either login or create a new account.
- If you are a Ciena Employee, click Ciena User? Login here
- My.Ciena account creation can take up to 72 hours. For assistance, email email@example.com.
- After logging in, click on Learning at the top of the page, then click the button to go to Ciena Learning.