Ciena Learning is single sign on thru either the My Ciena Portal or the Ciena BizConnect Partner Portal. Please note:


  • My.Ciena portal does not support Internet Explorer, you must use another internet browser such as Chrome or Firefox. 
  • For My Ciena Portal or Ciena BizConnect Partner Portal login help, please email extranetsupport@ciena.com.  
  • For Ciena Learning help or questions, please create a new Ciena Learning Support ticket.


To login to Ciena Learning directly from the My Ciena Portal:


  1. Go to https://my.ciena.com/ and either login or create a new account. NOTE: My.Ciena account creation can take up to 72 hours.
  2. In the top right drop down menu for Connect To, select Ciena Learning.